Remote AI Systems & Workflow Design Lead

CSAA Insurance Group; Heber (UT); Remote; USD 144,000 - 192,000; Full time

Benefits offered by this job

Remote-friendly culture

Job summary

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead (Remote) to redesign complex workflows and create AI-ready systems of work. The role leads discovery, translates business needs into implementable designs, and builds repeatable Enterprise Systems Design practices across diverse teams.

You will partner with business leaders and technology teams to reinvent workflows, define AI-enabled operating models, and produce artifacts that guide architecture and delivery.

Qualifications

• 10+ years of experience in systems design, service design, workflow transformation, design strategy, or related field.
• Strong AI fluency including generative AI, agents, automation, and decision support.
• Experience leading multi-functional engagements across teams, systems, or platforms.
• Ability to translate business problems into future-state system-of-work designs.

Responsibilities

• Lead AI workflow reinvention and systems-of-work design across business and technology.
• Design end-to-end systems of work connecting front-stage experiences with back-end capabilities.
• Coordinate with business leaders and cross-functional teams to define goals and opportunities.
• Create implementation-ready design artifacts and reusable patterns for enterprise use.
• Translate business and experience needs into clear system-of-work requirements and oversee downstream delivery.

Skills

AI fluency

Workflow design

Systems design

Stakeholder collaboration

Education

Bachelor's degree or equivalent

Job description

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead (Remote) to redesign complex workflows and create AI-ready systems of work. The role leads discovery, translates business needs into implementable designs, and builds repeatable Enterprise Systems Design practices across diverse teams.

You will partner with business leaders and technology teams to reinvent workflows, define AI-enabled operating models, and produce artifacts that guide architecture and delivery.