Remote AI Workflow & Systems Design Lead

CSAA Insurance Group; Williamstown (NJ); Remote; USD 144,000 - 193,000; Full time

Benefits offered by this job

Remote-first culture

Annual bonus eligibility

Job summary

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead (Remote) to redefine complex workflows and design AI-ready systems of work. You will partner with business and tech teams to translate needs into implementation-ready designs and drive enterprise design practices.

The role focuses on end-to-end systems of work, human-AI collaboration, and scalable patterns across divisions, with a strong emphasis on governance, risk, and value delivery for a remote-first organization.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of experience in systems design, service design, workflow transformation, or related fields.
• Strong AI fluency including practical knowledge of generative AI, agents, automation, and AI-enabled workflow patterns.
• Experience leading multi-functional engagements with multiple business units or teams.

Responsibilities

• Lead discovery and design of AI-driven workflows across business and technology functions.
• Define how people and AI work together, translating business needs into implementation-ready designs.
• Create system-of-work blueprints and reusable patterns for enterprise-wide use.
• Partner with leadership to surface cross-system requirements and influence architecture and delivery.

Skills

AI fluency

Systems thinking

Design artifacts

Workshop facilitation

Education

Bachelor's degree or equivalent practical experience

Job description

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead (Remote) to redefine complex workflows and design AI-ready systems of work. You will partner with business and tech teams to translate needs into implementation-ready designs and drive enterprise design practices.

The role focuses on end-to-end systems of work, human-AI collaboration, and scalable patterns across divisions, with a strong emphasis on governance, risk, and value delivery for a remote-first organization.