Remote AI Workflow Architect & Systems Design Lead

CSAA Insurance Group; Town of King (WI); À distance; USD 120 000 - 170 000; Plein temps

Avantages offerts par ce poste

Flexible workplace

Remote-friendly

Annual bonus up to 12%

Résumé du poste

CSAA Insurance Group is seeking an experienced AI Workflow and Systems Design Lead to partner with business and technology teams. You will redesign complex workflows and create AI-ready systems of work, guiding discovery and translating business needs into implementation-ready designs.

The role leads Human + AI collaboration, defines how work moves across teams, and builds reusable enterprise design patterns to enable scalable outcomes. Remote-friendly across the U.S.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of experience in systems design, service design, workflow transformation, or related fields.
• Demonstrated ability translating complex business problems into future-state systems.
• Experience leading multi-functional engagements and communicating artifacts.

Responsabilités

• Lead AI workflow reinvention and systems-of-work design.
• Partner with business leaders to understand goals, pain points, and opportunities for workflow reinvention.
• Design end-to-end systems of work connecting experiences with AI agents and controls.
• Define human-AI roles, decisions, and automation opportunities within workflows.
• Create implementation-ready design artifacts and reusable patterns for enterprise delivery.

Connaissances

AI fluency

Systems thinking

Design leadership

Service design

Prototyping

Formation

Bachelor's degree

Master's degree in Design Strategy

Description du poste

CSAA Insurance Group is seeking an experienced AI Workflow and Systems Design Lead to partner with business and technology teams. You will redesign complex workflows and create AI-ready systems of work, guiding discovery and translating business needs into implementation-ready designs.

The role leads Human + AI collaboration, defines how work moves across teams, and builds reusable enterprise design patterns to enable scalable outcomes. Remote-friendly across the U.S.