Remote AI Systems & Workflow Design Lead

CSAA Insurance Group; Salem (NH); À distance; USD 144 000 - 193 000; Plein temps

Résumé du poste

CSAA Insurance Group is hiring an AI Workflow and Systems Design Lead - Remote. You will partner across business and technology to redesign complex workflows and build AI-ready systems of work.

This senior role leads discovery, defines how people and AI work together, and translates business needs into implementation-ready designs. You will design end-to-end systems of work, connect cross-functional teams, and create reusable patterns for enterprise delivery, while ensuring governance and

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of dynamic experience in systems design, service design, workflow transformation or related fields.
• Strong AI fluency including generative AI, agents, automation and decision support.

Responsabilités

• Lead AI Workflow Reinvention and Systems-of-Work Design across business and tech.
• Define and translate business needs into implementation-ready designs.
• Create artifacts that connect front-stage experiences with backstage people, data and technology.
• Partner with senior leaders to drive multi-functional, enterprise-scale projects.

Connaissances

Systems design

Workflow design

AI integration

Leadership

Design thinking

Formation

Bachelor's degree or equivalent practical experience

Outils

UML

Visio

Workflow mapping tools

Description du poste

CSAA Insurance Group is hiring an AI Workflow and Systems Design Lead - Remote. You will partner across business and technology to redesign complex workflows and build AI-ready systems of work.

This senior role leads discovery, defines how people and AI work together, and translates business needs into implementation-ready designs. You will design end-to-end systems of work, connect cross-functional teams, and create reusable patterns for enterprise delivery, while ensuring governance and