Remote Account Manager – SaaS Growth & Retention

AlphaSense; United States; Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

Generous benefits

Job summary

AlphaSense is seeking an Account Manager, Corporate to own and grow a portfolio of Fortune 1000 clients from the US remote location. You’ll manage inbound inquiries, outbound outreach, and renewal discussions while collaborating with account executives to drive expansion.

You’ll build trusted relationships, forecast retention, and uncover opportunities across industries. This role emphasizes client partnership, cross-functional teamwork, and clear communication with executives.

Qualifications

• 3+ years in account management with retention and growth targets.
• Fortune 1000 client experience or exposure preferred.
• Strong business acumen and process orientation.
• Excellent communication with executives at all levels.
• Able to collaborate with cross-functional teams including sales, product and marketing.

Responsibilities

• Maximize retention rate across the book of business.
• Drive adoption of AlphaSense solutions into other business units to uncover growth opportunities.
• Identify revenue at risk and position AlphaSense to prevent churn.
• Forecast retention rates and guide strategic planning.
• Collaborate with Account Executives to identify opportunities for growth within accounts.
• Understand client businesses to tailor messaging and approach for stakeholders.
• Cultivate relationships with users and key stakeholders to position AlphaSense as a trusted partner.
• Hold business reviews with key stakeholders and provide proactive insights.
• Maintain ongoing outreach with relevant information for users and decision makers.

Skills

Account management

Relationship-building

Communication

Renewal & expansion

Cross-functional collaboration

Tools

CRM software

Job description

AlphaSense is seeking an Account Manager, Corporate to own and grow a portfolio of Fortune 1000 clients from the US remote location. You’ll manage inbound inquiries, outbound outreach, and renewal discussions while collaborating with account executives to drive expansion.

You’ll build trusted relationships, forecast retention, and uncover opportunities across industries. This role emphasizes client partnership, cross-functional teamwork, and clear communication with executives.