Remote Account Manager, TMT Growth & Retention

AlphaSense; Oregon; Hybrid; USD 100,000 - 120,000; Full time

Job summary

AlphaSense in the United States is seeking an Account Manager, Corporate to retain and grow our portfolio of enterprise clients. You will be the primary contact for inbound questions, manage renewals, and collaborate with account executives to uncover new opportunities.

You will build trusted relationships across stakeholders, deliver value through our SaaS platform, conduct business reviews, and help shape product feedback to drive strategic growth.

Qualifications

• At least three years in an account management role with renewal and growth targets.
• Experience managing Fortune 1000 clients preferred.
• Excellent oral, written, and presentation skills.
• SaaS customer success exposure is a plus.

Responsibilities

• Maximize retention rate across the book of business.
• Drive adoption of AlphaSense into other business units to uncover growth opportunities.
• Identify revenue at risk and mitigate churn.
• Forecast retention and growth metrics and communicate findings to leadership.
• Collaborate with Account Executives to identify and close expansion opportunities.
• Cultivate relationships with users and stakeholders to position AlphaSense as a partner, not a vendor.

Skills

Account management

Relationship building

Strong communication

Strategic thinking

Renewals

Job description

AlphaSense in the United States is seeking an Account Manager, Corporate to retain and grow our portfolio of enterprise clients. You will be the primary contact for inbound questions, manage renewals, and collaborate with account executives to uncover new opportunities.

You will build trusted relationships across stakeholders, deliver value through our SaaS platform, conduct business reviews, and help shape product feedback to drive strategic growth.