Strategic SaaS Account Manager (Remote)

AlphaSense; Oregon; Hybrid; USD 100,000 - 120,000; Full time

Job summary

AlphaSense is seeking an Account Manager, Corporate, to develop three‑dimensional relationships with corporate clients and effectively retain and grow our customer base. You will serve as the main contact for inbound queries, outbound engagement, relationship updates, and renewal discussions, managing a portfolio within one industry-aligned book of business.

You will collaborate with account executives to identify new business opportunities, drive adoption across units, and help expand our

Qualifications

• Three years of account management experience with retention and growth responsibilities.
• Proven ability to renew and expand existing client relationships.
• Strong relationship-building skills with Fortune 1000 clients.
• Excellent written and oral communication and business acumen.

Responsibilities

• Maximize retention rate across the book of business
• Identify growth opportunities and drive adoption of AlphaSense across client units
• Identify revenue at risk to prevent churn
• Forecast retention rates
• Collaborate with Account Executives to uncover growth opportunities
• Gather value stories and product feedback to inform internal teams

Skills

Account management

Relationship building

Client advocacy

Communication

Industry knowledge

Job description

AlphaSense is seeking an Account Manager, Corporate, to develop three‑dimensional relationships with corporate clients and effectively retain and grow our customer base. You will serve as the main contact for inbound queries, outbound engagement, relationship updates, and renewal discussions, managing a portfolio within one industry-aligned book of business.

You will collaborate with account executives to identify new business opportunities, drive adoption across units, and help expand our