Remote Account Manager — Renewal & Growth

Akkadian Labs, LLC.; Hoboken (NJ); À distance; USD 80 000 - 120 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Life Insurance

Disability insurance

401(k) with matching

Paid time off

Résumé du poste

Akkadian Labs, LLC. is hiring an Account Manager to lead retention, renewal, and expansion across an assigned book of business. This quota-carrying role focuses on proactively driving growth, expanding platform adoption, and strengthening long-term partnerships with customers.

You will serve as the primary relationship owner, coordinating with systems integrators and partners to ensure a cohesive customer experience. A fully remote environment is offered with competitive benefits.

Qualifications

• 4–6 years of experience in software sales, specifically account management.
• Experience managing a book of business with quota and revenue responsibility.
• Hands-on experience with HubSpot or a similar CRM platform.
• Experience in unified communications or collaboration platforms, or selling adjacent technologies is strongly preferred.
• Experience managing enterprise, government, healthcare, or finance accounts.
• Familiarity with MEDICC, MEDPICC, or a similar qualification framework.
• Ability to travel for customer meetings as needed.
• Ability to build strong customer relationships and maintain active engagement across a portfolio of accounts.
• Disciplined in forecasting, pipeline management, and CRM hygiene.

Responsabilités

• Serve as the primary relationship owner for a portfolio of customer accounts and manage day-to-day relationships.
• Maintain a consistent cadence of outreach to strengthen relationships and renewal opportunities.
• Own subscription renewals across the book of business and drive retention and revenue.
• Identify and advance expansion opportunities, including upsell and cross-sell.
• Lead renewal and expansion conversations with a focus on value and impact.
• Coordinate with partners to present a unified value proposition and support opportunities.

Connaissances

CRM experience

Account management

Renewals and upsell

Forecasting & pipeline

Outils

HubSpot

Description du poste

Akkadian Labs, LLC. is hiring an Account Manager to lead retention, renewal, and expansion across an assigned book of business. This quota-carrying role focuses on proactively driving growth, expanding platform adoption, and strengthening long-term partnerships with customers.

You will serve as the primary relationship owner, coordinating with systems integrators and partners to ensure a cohesive customer experience. A fully remote environment is offered with competitive benefits.