Remote Account Manager, Healthcare Claims Analytics

Compliance Holdings; Pennsylvania; A distancia; USD 60.000 - 85.000; Jornada completa

Descripción de la vacante

Lumelight, LLC., a healthcare analytics and PHI handling firm, is seeking an Account Manager-Claims Reporting to be the primary contact for clients using our health insurance analytics platform. You will ensure timely, accurate, and empathetic support while navigating HIPAA compliance and data security requirements.

Responsibilities include resolving inquiries, supporting stop loss and claims reporting workflows, leading testing and projects, and delivering SME-level analytics guidance to

Formación

• Time management enabling candidates to manage questions from multiple sources while maintaining quick resolution.

Responsabilidades

• Work with customers to resolve inquiries regarding Lumelight analytics platform.
• Support customer questions related to stop loss tracking, plan financial tracking and projection, claim reporting, and chronic condition reporting.
• Support customer workflows that require pulling and securely delivering Lumelight data.
• Lead software testing of Lumelight system through specified scenarios during scheduled and unscheduled releases.
• Lead projects - facilitating communication and flow of information for customers who are adding groups to Lumelight.
• QA newly implemented groups comparing customer data against Lumelight data post setup.
• Provide Subject Matter Expertise to the team in one of the areas of analytics, or health insurance knowledge.

Conocimientos

Time management

Effective communication

Meeting leadership

Relationship building

Analytical thinking

Herramientas

Salesforce

HubSpot

Zoho

Microsoft Excel

Microsoft Outlook

Descripción del empleo

Lumelight, LLC., a healthcare analytics and PHI handling firm, is seeking an Account Manager-Claims Reporting to be the primary contact for clients using our health insurance analytics platform. You will ensure timely, accurate, and empathetic support while navigating HIPAA compliance and data security requirements.

Responsibilities include resolving inquiries, supporting stop loss and claims reporting workflows, leading testing and projects, and delivering SME-level analytics guidance to