Remote Account Manager, Claims Analytics

Compliance Holdings; Bastrop (LA); Remote; USD 60,000 - 85,000; Full time

Job summary

Linelight Lumelight, LLC is seeking an Account Manager-Claims Reporting to serve as the primary contact for clients using our health insurance analytics platform. The role emphasizes accurate, timely, and empathetic support while maintaining HIPAA compliance in handling PHI.

Responsibilities include leading testing, coordinating group additions, and QA data against Lumelight datasets. Strong healthcare knowledge and CRM proficiency are required for success.

Qualifications

• Minimum 3 years of administrative or client management experience, preferably in healthcare/claims processing.
• Strong knowledge of health benefits and self-funded plans is a plus.
• Excellent communication, organizational and problem-solving abilities.

Responsibilities

• Serve as primary point of contact for clients using Lumelight analytics platform.
• Assist with stop loss tracking, plan financial tracking, claim reporting, and chronic condition reporting.
• Coordinate securely delivering Lumelight data and support customer workflows.
• Lead software testing during releases and facilitate communication for customers adding groups.
• QA newly implemented groups by comparing client data against Lumelight data.
• Provide subject matter expertise in analytics or health insurance knowledge.

Skills

CRM proficiency

HIPAA compliance

Healthcare analytics

Data security

Excel advanced

Customer service

Stakeholder management

Education

3+ years admin/client management

Healthcare insurance knowledge

Claims processing experience

Tools

SFDC

HubSpot

Zoho

Microsoft Office

Outlook

Job description

Linelight Lumelight, LLC is seeking an Account Manager-Claims Reporting to serve as the primary contact for clients using our health insurance analytics platform. The role emphasizes accurate, timely, and empathetic support while maintaining HIPAA compliance in handling PHI.

Responsibilities include leading testing, coordinating group additions, and QA data against Lumelight datasets. Strong healthcare knowledge and CRM proficiency are required for success.