Remote Account Manager — Drive Growth & Retention

One Call; Charleston (WV); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Remote work

Generous paid time off

Comprehensive benefits

Counseling program

One Call Foundation support

Job summary

One Call is seeking an Account Manager to nurture client relationships, sell our products and services, and ensure satisfaction aligned with our corporate strategy. You will support the Strategic Account Executive in service delivery and growth across Corporate and Regional Accounts.

You will build trusted relationships with desk-level buyers, provide accurate sales forecasts, and maintain CRM data. Travel up to 50% may be required; remote-first work enables home-based collaboration.

Qualifications

• Bachelor's degree or the equivalent combination of education, training, or work experience.
• A minimum of 3 years of sales or equivalent experience; 5 years or more preferred.
• Good understanding of One Call products and services.
• General knowledge of workers' compensation industry.

Responsibilities

• Significant focus on client retention and developing/executing account plans to ensure continued revenue growth.
• Demonstrates product knowledge including solutions, markets, and competitive intelligence.
• Leverages client-facing data to reinforce One Call value proposition.
• Leverages internal data to identify opportunities for improving service delivery and increased revenue.
• Provides accurate and timely sales forecasts.
• Develop relationships with desk-level buyers, pulling through revenue at the user level.
• Ensures accurate content and certification of information in CRM software for assigned clients.
• Within the client organizations, builds network of influencers and maintains knowledge of products and services utilized.
• Identifies and mitigates at-risk business.

Skills

Product knowledge

Communication skills

Relationship building

Team collaboration

Presentation skills

Education

Bachelor's degree

Tools

CRM software

Microsoft Office

Data visualization tools

Job description

One Call is seeking an Account Manager to nurture client relationships, sell our products and services, and ensure satisfaction aligned with our corporate strategy. You will support the Strategic Account Executive in service delivery and growth across Corporate and Regional Accounts.

You will build trusted relationships with desk-level buyers, provide accurate sales forecasts, and maintain CRM data. Travel up to 50% may be required; remote-first work enables home-based collaboration.