Remote Account Manager — Client Success & Growth (20% Travel)

Medlogix; Hamilton (NJ); Remote; USD 55,000 - 85,000; Full time

Job summary

Medlogix is seeking an Account Manager to act as the primary liaison for assigned clients, ensuring products, services, and workflows meet expectations and drive client retention.

The successful candidate will collaborate with Operations and Business Development to monitor contracts, identify trends, and pursue expansion opportunities, with approximately 20% travel for onsite meetings.

Qualifications

• Bachelor's degree preferred.
• 1–3 years in Auto/Workers’ Compensation or Medical Claims account management preferred.

Responsibilities

• Lead client relationships and ensure service delivery aligns with contracts.
• Monitor contract compliance and identify trends to drive improvements.
• Collaborate with Operations to resolve issues and with Business Development for expansion opportunities.
• Maintain CRM records and prepare for client meetings and reviews.
• Support sales activities including lead generation and onboarding of new accounts.

Skills

Client relationship management

Communication

Strategic account planning

Sales support

Education

Bachelor's degree

Tools

MyMedlogix portal

CRM systems

Job description

Medlogix is seeking an Account Manager to act as the primary liaison for assigned clients, ensuring products, services, and workflows meet expectations and drive client retention.

The successful candidate will collaborate with Operations and Business Development to monitor contracts, identify trends, and pursue expansion opportunities, with approximately 20% travel for onsite meetings.