Remote Account Manager: Client Experience & Growth

Myriad360; Portland (OR); A distancia; USD 65.000 - 80.000; Jornada completa

Descripción de la vacante

Myriad360 is seeking an Account Manager to support sales operations, onboard clients, manage accounts, and coordinate quotes and orders. The role emphasizes accurate, on-time order fulfillment and strong client relationships within the US market.

Based in the United States (prefer PST), you will work with Account Executives and internal teams to ensure exceptional service, proactive communication, and operational excellence across all client engagements.

Formación

• Experience in sales support and customer success operations.
• Ability to prepare accurate quotes and manage order fulfillment.
• Strong communication and organizational skills.

Responsabilidades

• Serve as trusted advisor to key accounts and executive sponsors.
• Support new client onboarding and collaborate with Sales on growth initiatives.
• Generate timely, accurate quotes and ensure smooth order placement and processing.
• Oversee account management including contract and agreement negotiations.
• Coordinate with internal/external teams to forecast stocking needs and delivery schedules.
• Act as client advocate to improve customer experience.
• Collaborate cross-functionally to ensure on-time delivery of all orders.
• Escalate risks and support remediation efforts.
• Complete security awareness training and comply with company policies.
• Identify escalation risks to Executive Leadership and contribute to remediation.

Conocimientos

Customer-focused

Account management

Quotes & orders

Relationship building

Onboarding customers

Cross-functional collaboration

Descripción del empleo

Myriad360 is seeking an Account Manager to support sales operations, onboard clients, manage accounts, and coordinate quotes and orders. The role emphasizes accurate, on-time order fulfillment and strong client relationships within the US market.

Based in the United States (prefer PST), you will work with Account Executives and internal teams to ensure exceptional service, proactive communication, and operational excellence across all client engagements.