Remote Account Manager — Growth & Retention Leader

Medlogix; New York (NY); Remote; USD 65,000 - 95,000; Full time

Job summary

Medlogix seeks an Account Manager to act as the lead contact for a portfolio of clients, ensuring products, services, and workflows meet client needs. You will drive relationship management, coordinate with Operations to monitor contracts, and collaborate with Business Development to pursue expansion opportunities.

The role emphasizes client retention, proactive problem resolution, and training on the MyMedlogix portal for onboarding new adjusters and clients.

Qualifications

• Bachelor's degree from an accredited four-year college is preferred.
• 1-3 years in Auto and/or Workers' Compensation, Medical Claims, Independent Medical Exam and Peer Review account management experience is preferred.

Responsibilities

• Lead contact for assigned book of business to meet client expectations.
• Monitor contract compliance with Operations team.
• Identify growth opportunities with Business Development.
• Maintain CRM with client updates in real time.
• Support Sales including lead generation.
• Onboard new accounts and provide training.

Skills

Client relationship management

CRM proficiency

Communication

Presentation skills

Sales support / lead generation

Onboarding / training

Education

Bachelor's degree

Tools

CRM software

MyMedlogix portal

Job description

Medlogix seeks an Account Manager to act as the lead contact for a portfolio of clients, ensuring products, services, and workflows meet client needs. You will drive relationship management, coordinate with Operations to monitor contracts, and collaborate with Business Development to pursue expansion opportunities.

The role emphasizes client retention, proactive problem resolution, and training on the MyMedlogix portal for onboarding new adjusters and clients.