Remote Account Manager - Client Success & Growth (Travel)

Medlogix; Oregon; Hybrid; USD 65,000 - 95,000; Full time

Job summary

Medlogix is seeking an Account Manager to serve as the lead contact for assigned clients, ensuring our products, services, and workflows meet expectations. The role emphasizes client relationship management, contract compliance with Operations, and collaboration with Business Development for expansion opportunities.

The position is remote with about 20% travel for onsite meetings and conferences, and candidates in the Northeast are preferred due to travel patterns.

Qualifications

• Bachelor's degree from an accredited four-year college is preferred.
• 1-3 years in Auto and/or Workers' Compensation, Medical Claims, Independent Medical Exam and Peer Review account management experience is preferred.

Responsibilities

• Lead contact with the assigned book of business to ensure products, services and workflows meet client expectations.
• Maintain client relationships and retention; monitor contract compliance with Operations.
• Assist Business Development to pursue product expansion opportunities and improve program outcomes.
• Attend client meetings and prepare, deliver presentations.
• Maintain CRM with client updates and growth opportunities in real time.
• Support Sales including lead generation and onboarding of new accounts.
• Develop marketing and sales plans for growth of existing accounts.
• Keep informed of industry changes, new products and services for customers.

Skills

Relationship management

Client communication

Account management

Sales support

Education

Bachelor's degree preferred

Job description

Medlogix is seeking an Account Manager to serve as the lead contact for assigned clients, ensuring our products, services, and workflows meet expectations. The role emphasizes client relationship management, contract compliance with Operations, and collaboration with Business Development for expansion opportunities.

The position is remote with about 20% travel for onsite meetings and conferences, and candidates in the Northeast are preferred due to travel patterns.