Remote Account Manager, Client Success

Subsplash

Minnesota

Remote

USD 50,000 - 55,000

Full time

5 days ago
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Benefits offered by this job

Medical Coverage
Dental Coverage
Vision Coverage
401k Matching
Paid Time Off
Parental Leave
Top of the Line Equipment
Professional Development

Job summary

Subsplash is seeking an Account Manager to join the Client Success Team. You will partner with clients to drive adoption, retention, and revenue by consulting, strengthening relationships, and educating customers on best practices for Subsplash platforms.

You will manage communications, stay informed on industry trends, and help clients maximize impact by leveraging new features and services. This role offers a fully remote option for residents of eligible states and requires strong sales

Qualifications

  • 1-2 years of Sales, Client Success, or Account Manager background
  • Experience with small-tier clients
  • College degree
  • Demonstrates drive for humility, innovation, and excellence
  • Motivation for sales and commitment to team mission
  • Strong oral and written communication skills
  • Proficient at prospecting and online profiling
  • Passionate about influencing, negotiation, and closing
  • Knowledgeable and enthusiastic about technology industry
  • Experience with SaaS platform, apps, analytics, data, or databases preferred
  • CRM experience (Salesforce preferred)
  • Willingness to travel occasionally
  • Knowledge/experience in faith sector preferred
  • Knowledge of church staff roles and dynamics is a plus

Responsibilities

  • Build relationships with targeted clients via phone and email communication
  • Inform clients of exciting new products and features and value of Subsplash platform
  • Develop innovative solutions catered to client needs
  • Help clients succeed in their utilization and implementation of Subsplash products
  • Stay educated and be able to educate clients on industry information

Skills

Relationship building
Prospecting
Communication
Negotiation
SaaS knowledge
CRM
Travel-ready
Tech-savviness

Education

College degree

Tools

Salesforce
SaaS platform
CRM systems

Job description

Subsplash is seeking an Account Manager to join the Client Success Team. You will partner with clients to drive adoption, retention, and revenue by consulting, strengthening relationships, and educating customers on best practices for Subsplash platforms.

You will manage communications, stay informed on industry trends, and help clients maximize impact by leveraging new features and services. This role offers a fully remote option for residents of eligible states and requires strong sales

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