Remote Client Success Account Manager

Subsplash; Missouri; Remote; USD 50,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Medical Coverage

Dental Coverage

Vision Coverage

Disability Insurance

Life Insurance

401k Matching

Professional Development

Top of the Line Equipment

Parental Leave

Job summary

Subsplash is seeking an Account Manager for the Client Success Team, offering a 100% remote option for candidates in states where we operate (including MO). You will manage client relationships, drive adoption of Subsplash solutions, and help clients achieve success through strategic guidance.

The role emphasizes relationship-building, solution development, and ongoing education about industry trends and platform improvements. Advanced communication and SaaS experience are valued.

Qualifications

• Sales, Client Success, or Account Manager background (1-2 years of experience)
• Experience with small-tier clients
• College degree
• Demonstrates drive for humility, innovation, and excellence
• Motivation for sales and commitment to team mission
• Strong oral and written communication skills
• Proficient at prospecting and online profiling
• Passionate about influencing, negotiation, and closing
• Knowledgeable and enthusiastic about technology industry
• CRM experience (Salesforce preferred)
• Willingness to travel occasionally
• Knowledge/experience in faith sector is highly preferred
• Knowledge of church staff roles is a plus

Responsibilities

• Build relationships with targeted clients via phone and email communication
• Inform clients of exciting new products and features and value of Subsplash platform
• Develop innovative solutions catered to client needs
• Help clients succeed in their utilization and implementation of Subsplash products
• Stay educated and be able to educate clients on industry information

Skills

Relationship building

Communication

Prospecting

Negotiation

SaaS knowledge

Remote work

Travel readiness

Industry knowledge

Education

Bachelor's degree

Tools

Salesforce

Job description

Subsplash is seeking an Account Manager for the Client Success Team, offering a 100% remote option for candidates in states where we operate (including MO). You will manage client relationships, drive adoption of Subsplash solutions, and help clients achieve success through strategic guidance.

The role emphasizes relationship-building, solution development, and ongoing education about industry trends and platform improvements. Advanced communication and SaaS experience are valued.