Remote Client Success Account Manager

Subsplash; Tennessee; Remote; USD 50,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Medical Coverage

Dental Coverage

Vision Coverage

401k Matching

Parental Leave

Top of the Line Equipment

Job summary

Subsplash is seeking an Account Manager for the Client Success Team to delight clients, lift retention, and grow recurring revenue through strategic consulting and strong relationships. You will drive adoption, educate clients, and articulate industry knowledge while supporting the mission of the organization.

The role emphasizes collaboration, proactive problem-solving, and a customer-centric approach with opportunities for travel as needed. Remote options exist for qualified states.

Qualifications

• 1–2 years in Sales, Client Success, or Account Management.
• Experience with small-tier clients.
• College degree required.
• Strong communication and relationship-building skills.
• Familiarity with SaaS platforms, analytics, data, or databases.

Responsibilities

• Build relationships with targeted clients via phone and email.
• Inform clients of new products and value of the Subsplash platform.
• Develop innovative solutions tailored to client needs.
• Help clients succeed with adoption and utilization of Subsplash.
• Stay educated and educate clients on industry information.

Skills

Sales Experience

Account Management

CRM Experience

Communication Skills

Prospecting & Profiling

Education

College Degree

Tools

Salesforce

Job description

Subsplash is seeking an Account Manager for the Client Success Team to delight clients, lift retention, and grow recurring revenue through strategic consulting and strong relationships. You will drive adoption, educate clients, and articulate industry knowledge while supporting the mission of the organization.

The role emphasizes collaboration, proactive problem-solving, and a customer-centric approach with opportunities for travel as needed. Remote options exist for qualified states.