Remote Account Manager — Client Success & Growth

Subsplash; Arizona; Remote; USD 50,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

401k Matching

Professional Development

Equipment Provided

Parental Leave

Family-Friendly Culture

Job summary

Subsplash seeks an Account Manager to join the Client Success Team and help delight clients, grow retention, and drive recurring revenue by consulting and strengthening client relationships on Subsplash’s platform.

The role reports to the Manager of the Client Success Team, with a focus on maximizing client investment and educating clients on industry knowledge. Remote work is available for eligible states.

Qualifications

• Sales, Client Success, or Account Manager background (1-2 years of experience).
• Experience with small-tier clients.
• College degree.
• Demonstrates drive for humility, innovation, and excellence.
• Motivation for sales and commitment to team mission.
• Strong oral and written communication skills.
• Proficient at prospecting and online profiling.
• Passionate about influencing, negotiation, and closing.
• Knowledgeable and enthusiastic about technology industry.
• Customer Relationship Management (CRM) experience (Salesforce preferred).
• Willingness to travel occasionally.
• Knowledge and/or experience working in the faith sector is highly preferred.
• Knowledge of church staff roles and dynamics is a plus.

Responsibilities

• Build relationships with targeted clients via phone and email communication.
• Inform clients of exciting new products and features and value of Subsplash platform.
• Develop innovative solutions catered to client needs.
• Help clients succeed in their utilization and implementation of Subsplash products.
• Stay educated and be able to educate clients on industry information.

Skills

Relationship Building

Sales & CS Alignment

Strong Communication

Prospecting & Profiling

SaaS Experience

CRM Experience (Salesforce)

Travel Willingness

Tech Savviness

Faith Sector Knowledge Preferred

Education

College Degree

Tools

Salesforce

Job description

Subsplash seeks an Account Manager to join the Client Success Team and help delight clients, grow retention, and drive recurring revenue by consulting and strengthening client relationships on Subsplash’s platform.

The role reports to the Manager of the Client Success Team, with a focus on maximizing client investment and educating clients on industry knowledge. Remote work is available for eligible states.