Remote Account Manager - Client Success & Growth

Subsplash; Iowa; Remote; USD 50,000 - 55,000; Full time

Benefits offered by this job

Generous PTO

Medical, Dental, Vision

401k Matching

Professional Development

Job summary

Subsplash is seeking an Account Manager to join the Client Success Team in a remote-capable role. You will delight clients, drive retention, and grow recurring revenue by consultative guidance and maximizing platform value.

The ideal candidate has 1–2 years in Sales/Account Management, excels at building relationships with small-tier clients, and communicates clearly. Travel is occasional; prior Salesforce experience is a plus.

Qualifications

• Sales, Client Success, or Account Manager background (1-2 years of experience)
• Experience with small-tier clients
• College degree
• Demonstrates drive for humility, innovation, and excellence
• Motivation for sales and commitment to team mission
• Strong oral and written communication skills
• Proficient at prospecting and online profiling
• Passionate about influencing, negotiation, and closing
• Knowledgeable and enthusiastic about technology industry
• Exhibit technical savviness. Experience with SaaS platform, apps, analytics, data, or databases preferred
• Customer Relationship Management (CRM) experience (Salesforce preferred)
• Willingness to travel occasionally
• Knowledge and/or experience working in the faith sector is highly preferred
• Knowledge of church staff roles and dynamics is a plus

Responsibilities

• Build relationships with targeted clients via phone and email communication
• Inform clients of exciting new products and features and value of Subsplash platform
• Develop innovative solutions catered to client needs
• Help clients succeed in their utilization and implementation of Subsplash products
• Stay educated and be able to educate clients on industry information

Skills

Sales / account management

Client relationship management

Communication skills

Technology awareness

Prospecting / lead generation

Travel flexibility

Education

Bachelor's degree

Tools

Salesforce

Job description

Subsplash is seeking an Account Manager to join the Client Success Team in a remote-capable role. You will delight clients, drive retention, and grow recurring revenue by consultative guidance and maximizing platform value.

The ideal candidate has 1–2 years in Sales/Account Management, excels at building relationships with small-tier clients, and communicates clearly. Travel is occasional; prior Salesforce experience is a plus.