Remote Account Manager – Client Growth & Retention

One Call; Richmond (VA); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote work

Generous time off

Benefits package

401(k) matching

Job summary

One Call is seeking an Account Manager to manage client relationships, drive revenue growth, and ensure service excellence for corporate and regional accounts.

You will retain clients, develop account plans, forecast sales, and collaborate with cross-functional teams. The role requires 3–5 years in sales, a bachelor's degree, and knowledge of the workers' compensation industry; remote work options are available.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum 3 years' sales experience; 5+ preferred.
• Knowledge of workers' compensation industry is a plus.

Responsibilities

• Retain clients and develop account plans to grow revenue.
• Demonstrate product knowledge including solutions and competitive intelligence.
• Leverage client-facing data to reinforce One Call value proposition.
• Leverage internal data to identify opportunities for improving service delivery and revenue.
• Provide accurate and timely sales forecasts.
• Develop relationships with desk-level buyers and drive revenue at user level.
• Ensure CRM data is accurate and up-to-date for assigned clients.
• Build networks within client organizations and maintain knowledge of products/services.
• Identify and mitigate at-risk business.
• If working with federal government contracts, obtain required clearances and training.

Skills

Account management

Sales experience

CRM software

Microsoft Office

Data visualization

Education

Bachelor's degree or equivalent

Tools

CRM software

Microsoft Office

Data visualization tools

Job description

One Call is seeking an Account Manager to manage client relationships, drive revenue growth, and ensure service excellence for corporate and regional accounts.

You will retain clients, develop account plans, forecast sales, and collaborate with cross-functional teams. The role requires 3–5 years in sales, a bachelor's degree, and knowledge of the workers' compensation industry; remote work options are available.