Remote Account Manager: Grow Revenue & Retain Clients

One Call; Olympia (WA); Remote; USD 60,000 - 90,000; Full time

Job summary

One Call is seeking an Account Manager to oversee relationships with clients, drive revenue, and align with One Call's strategic goals. The role emphasizes retention, upsell opportunities, and delivering service excellence across corporate and regional accounts.

The position requires a strong sales background, deep knowledge of workers' compensation, and the ability to forecast and communicate effectively with executive stakeholders.

Qualifications

• Bachelor's degree or equivalent combination of education, training, or work experience.
• A minimum of 3 years of sales or equivalent experience; 5 years or more preferred.
• Knowledge of the workers' compensation industry.
• Excellent written and verbal communication, including to executive levels.
• Proficiency with CRM systems and data visualization tools.

Responsibilities

• Focus on client retention and developing/executing account plans to ensure revenue growth.
• Demonstrates product knowledge including solutions, markets, and competitive intelligence.
• Leverages client-facing data to reinforce One Call value proposition.
• Leverages internal data to identify opportunities for improving service delivery and revenue.
• Provides accurate and timely sales forecasts.
• Develop relationships with desk-level buyers and drive revenue at the user level.
• Ensure CRM content and information is accurate and up-to-date for assigned clients.
• Identify and mitigate at-risk business and communicate risks to stakeholders.
• Follow security and compliance requirements when handling sensitive information.

Skills

Client communication

CRM software

Data visualization

Microsoft Office

Relationship building

Workers' comp knowledge

Executive communication

Education

Bachelor's degree

Tools

CRM software

Microsoft Office

Data visualization tools

Job description

One Call is seeking an Account Manager to oversee relationships with clients, drive revenue, and align with One Call's strategic goals. The role emphasizes retention, upsell opportunities, and delivering service excellence across corporate and regional accounts.

The position requires a strong sales background, deep knowledge of workers' compensation, and the ability to forecast and communicate effectively with executive stakeholders.