Remote 3rd-Party Collections Specialist – Performance Wins

LCS Financial Services Corporation; Salem (NH); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Performance bonuses

Mon-Fri schedule

Health insurance

401k retirement plan

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team. You will handle inbound and outbound calls, negotiate settlements, and use skip-tracing tools to locate borrowers while ensuring compliance with laws and policies.

Ideal candidates have at least 2 years in third-party debt collection, strong negotiation skills, and the ability to work in a high-volume, remote environment.

Qualifications

• Minimum 2 years of third-party debt collection experience.
• Proven ability to negotiate payment arrangements and settlements.
• Excellent verbal communication and active listening skills.
• Knowledge of debt collection laws and regulations.
• Experience in high-volume collections environments.
• Bilingual English/Spanish communication skills.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements based on borrowers’ financial circumstances.
• Use skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities.
• Maintain accurate account documentation and meet performance goals.
• Ensure compliance with applicable laws, company policies, and regulations.

Skills

Debt collection

Negotiation

Communication

Regulatory compliance

Remote work

Education

High school diploma

Tools

Skip-tracing tools

Collection software

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team. You will handle inbound and outbound calls, negotiate settlements, and use skip-tracing tools to locate borrowers while ensuring compliance with laws and policies.

Ideal candidates have at least 2 years in third-party debt collection, strong negotiation skills, and the ability to work in a high-volume, remote environment.