Remote 3rd-Party Collections Specialist – Negotiations

LCS Financial Services Corporation; Tallahassee (FL); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Remote work

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Job summary

LCS Financial Services Corporation is recruiting experienced Collections Specialists for 100% remote work from the United States. The role emphasizes negotiating resolutions, arranging payments, and maintaining regulatory compliance while handling high volumes in a nationwide team.

We value strong negotiation skills, excellent communication, and the ability to work effectively in a remote setting. The position offers a performance-driven environment with opportunities for additional compensation

Qualifications

• Minimum 2 years of third-party debt collection experience.
• Excellent verbal communication and active listening.
• Knowledge of debt collection laws and regulations.
• Ability to work in a remote, distraction-minimized workspace.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements based on borrowers' finances.
• Utilize skip-tracing to locate borrowers and assets.
• Manage assigned portfolios and prioritize recovery opportunities.
• Maintain accurate account documentation and professional customer interactions.
• Ensure compliance with applicable laws and company policies.

Skills

2+ years debt collection experience

Negotiation skills

Active listening

Telephone etiquette

Bilingual English/Spanish

Compliance knowledge (debt collection)

High-volume environment experience

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is recruiting experienced Collections Specialists for 100% remote work from the United States. The role emphasizes negotiating resolutions, arranging payments, and maintaining regulatory compliance while handling high volumes in a nationwide team.

We value strong negotiation skills, excellent communication, and the ability to work effectively in a remote setting. The position offers a performance-driven environment with opportunities for additional compensation