Remote 3rd-Party Collections Specialist – Earn More

LCS Financial Services Corporation; Virginia; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Performance-based pay

Mon-Fri schedule

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401k retirement plan

Paid holidays

Flexible time-off

Remote work eligibility

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team. We value negotiation skills, a results-driven mindset, and the ability to work effectively from a home office while upholding regulatory standards.

You will manage inbound and outbound calls, negotiate payment arrangements, and document activities with accuracy. This remote role is US-based with Mon–Fri schedules and performance-based earnings, reflecting our commitment to compliant,

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Proven ability to manage accounts and negotiate payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Familiarity with debt collection laws and regulations.
• Proficiency with skip-tracing tools and collection software.

Responsibilities

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilizing skip-tracing tools and investigative techniques to locate borrowers and assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities.
• Consistently working toward individual and departmental performance goals.
• Maintaining accurate and detailed account documentation.
• Delivering professional, respectful customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.

Skills

Debt collection

Bilingual English/Spanish

Negotiation

Education

High school diploma

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team. We value negotiation skills, a results-driven mindset, and the ability to work effectively from a home office while upholding regulatory standards.

You will manage inbound and outbound calls, negotiate payment arrangements, and document activities with accuracy. This remote role is US-based with Mon–Fri schedules and performance-based earnings, reflecting our commitment to compliant,