Remote 3rd-Party Collections Specialist | Negotiation

LCS Financial Services Corporation; Bastrop (LA); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Performance-based pay

Medical/Dental/Vision Insurance

401k Retirement Plan

Paid Holidays

Flexible time off

Remote work eligibility

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team. The role focuses on inbound and outbound calls to negotiate resolutions on delinquent accounts, with attention to compliance and high-quality service. Earn additional compensation through performance.

Candidates must work from a remotely compliant home office and reside in approved states. This is a full-time position offering a remote work setup with schedule flexibility to cover typical

Qualifications

• 2+ years of third-party debt collection experience.
• Proven ability to manage accounts and negotiate payment arrangements.
• Excellent verbal communication and telephone etiquette.
• Familiarity with debt collection laws and regulations.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrowers’ financial circumstances.
• Use skip-tracing tools to locate borrowers and assets.
• Prioritize collection activities to maximize recovery opportunities.
• Maintain accurate account documentation and performance records.
• Ensure compliance with federal, state, and local collection laws and company policies.

Skills

Debt collection

Negotiation

Verbal communication

Phone etiquette

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team. The role focuses on inbound and outbound calls to negotiate resolutions on delinquent accounts, with attention to compliance and high-quality service. Earn additional compensation through performance.

Candidates must work from a remotely compliant home office and reside in approved states. This is a full-time position offering a remote work setup with schedule flexibility to cover typical