Remote 3rd-Party Collections Specialist

LCS Financial Services Corporation; Montana; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Commission

Mon-Fri schedule

Health insurance

401k

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our nationwide team. You will manage inbound and outbound calls, negotiate resolutions, and ensure compliance across state and federal laws while working from home.

We value negotiation, reliability, and the ability to work independently in a performance-driven environment. With commission and solid benefits, this role offers a path to earning potential tied to results within an approved remote state.

Qualifications

• Minimum 2 years of third-party debt collection experience.
• Strong negotiation and persuasion skills.
• Proven ability to manage accounts and negotiate payment arrangements.
• Excellent verbal communication and active listening.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements.
• Use skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize activities to maximize recovery.
• Maintain accurate account documentation and regulatory compliance.
• Provide professional, respectful interactions with borrowers, even in difficult conversations.
• Communicate with management and team members while working remotely.

Skills

Negotiation

Persuasion

Active listening

Verbal communication

Telephone etiquette

Organization

Independence

Accountability

Regulatory knowledge

Education

High school diploma

Tools

Skip-tracing tools

Collection software

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our nationwide team. You will manage inbound and outbound calls, negotiate resolutions, and ensure compliance across state and federal laws while working from home.

We value negotiation, reliability, and the ability to work independently in a performance-driven environment. With commission and solid benefits, this role offers a path to earning potential tied to results within an approved remote state.