Remote 3rd-Party Collections Specialist | Top Negotiator

LCS Financial Services Corporation; New Mexico; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401k

Paid Holidays

Flexible time-off

Job summary

LCS Financial Services Corporation is seeking remote Collections Specialists to join our team from home. Experienced third-party collections professionals with strong negotiation skills and a drive to achieve results will thrive in our performance-focused environment.

You will manage inbound and outbound calls, negotiate payment arrangements, and ensure compliance with applicable laws while maintaining professional customer interactions.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Proven ability to manage collections and negotiate payment arrangements.
• Excellent verbal communication and telephone etiquette.
• Familiarity with debt collection laws and regulations.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment plans and settlements based on borrower finances.
• Use skip-tracing to locate borrowers and assets.
• Prioritize accounts to maximize recoveries.
• Maintain accurate account documentation.
• Ensure compliance with federal, state, and local laws.

Skills

Debt collection

Negotiation

Verbal communication

Spanish bilingual

Remote work setup

Regulatory compliance

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management system

Job description

LCS Financial Services Corporation is seeking remote Collections Specialists to join our team from home. Experienced third-party collections professionals with strong negotiation skills and a drive to achieve results will thrive in our performance-focused environment.

You will manage inbound and outbound calls, negotiate payment arrangements, and ensure compliance with applicable laws while maintaining professional customer interactions.