Remote 3rd-Party Collections Specialist – Earn More

LCS Financial Services Corporation; Illinois; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Performance-based pay

Weekday schedule

Medical, Dental & Vision Insurance

401k Retirement Plan

Paid Holidays

Flexible time-off

Remote work eligibility in approved-st

Job summary

LCS Financial Services Corporation is seeking experienced remote Collections Specialists in the United States to join a performance-driven team. This role emphasizes negotiation, compliance, and high-volume handling from a home office.

You will leverage skip-tracing tools and proven negotiation skills to recover delinquent accounts while maintaining professional standards and customer care. The position supports flexible, weekday hours in approved states.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Proven ability to manage collection accounts and negotiate payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Working knowledge of debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional remote workspace.
• Experience in a high-volume collections environment.
• Bilingual English/Spanish communication skills.
• Past track record of meeting or exceeding collection goals.

Responsibilities

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' individual financial circumstances.
• Utilizing skip-tracing tools and investigative techniques to locate borrowers and relevant assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities.
• Consistently working toward individual and departmental performance goals.
• Maintaining accurate and detailed account documentation.
• Delivering professional, respectful customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.

Skills

Negotiation skills

Verbal communication

Active listening

Telephone etiquette

Bilingual English/Spanish

Remote work discipline

Education

High school diploma or equivalent

Job description

LCS Financial Services Corporation is seeking experienced remote Collections Specialists in the United States to join a performance-driven team. This role emphasizes negotiation, compliance, and high-volume handling from a home office.

You will leverage skip-tracing tools and proven negotiation skills to recover delinquent accounts while maintaining professional standards and customer care. The position supports flexible, weekday hours in approved states.