Remote 3rd-Party Collections Specialist – Earn More

LCS Financial Services Corporation; New Jersey; Remote; USD 34,000 - 48,000; Full time

Benefits offered by this job

100% Remote Position

Commission

Monday–Friday Schedule

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Discretionary Time Off (DTO)

Team-Oriented Environment

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join a nationwide team. The role focuses on negotiating resolutions and maintaining professional, compliant interactions with borrowers from a home-based setup.

Candidates should have 2+ years in third-party debt collection, excellent negotiation skills, and a proven ability to manage accounts independently. Remote work requires a distraction-minimized space and reliable internet access.

Qualifications

• Minimum 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional, distraction-minimized remote workspace suitable for confidential customer conversations.
• Reliable internet connectivity sufficient to perform job responsibilities.
• Ability to remain available, responsive, and productive throughout scheduled working hours.
• Must reside and work in an LCS-approved state.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery.
• Work toward individual and departmental performance goals.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while navigating difficult conversations.
• Ensure compliance with applicable laws, company policies, and regulatory requirements.
• Maintain consistent communication with management and team members while working remotely.

Skills

Negotiation

Persuasion

Communication

Independent work

Time management

Regulatory knowledge

Remote work discipline

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join a nationwide team. The role focuses on negotiating resolutions and maintaining professional, compliant interactions with borrowers from a home-based setup.

Candidates should have 2+ years in third-party debt collection, excellent negotiation skills, and a proven ability to manage accounts independently. Remote work requires a distraction-minimized space and reliable internet access.