Remote 3rd-Party Collections Specialist – Earn More

LCS Financial Services Corporation; New Jersey; Remote; USD 50,000 - 75,000; Full time

Benefits offered by this job

Remote position

Commission

Monday–Friday schedule

Medical, dental & vision insurance

Life insurance & disability

401k retirement plan

Paid holidays

DTO

Team-oriented environment

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join a nationwide team. This role emphasizes rapport-building, negotiation, and compliant collections while working from home.

Candidates should have at least 2 years in third-party debt collection, strong negotiation skills, and the ability to meet performance goals in a remote setting. Ineligible states are listed; remote eligibility is required.

Qualifications

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Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools and investigative techniques to locate borrowers and assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery.
• Work toward individual and departmental performance goals.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while navigating difficult conversations.
• Ensure compliance with applicable laws, company policies, and regulatory requirements.
• Maintain communication with management and team while working remotely.

Skills

Negotiation

Verbal communication

Active listening

Time management

Customer service

Regulatory awareness

Education

High school diploma

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join a nationwide team. This role emphasizes rapport-building, negotiation, and compliant collections while working from home.

Candidates should have at least 2 years in third-party debt collection, strong negotiation skills, and the ability to meet performance goals in a remote setting. Ineligible states are listed; remote eligibility is required.