Relationship Banker: Elevate Client Experience & Tech

JPMorganChase; Fort Wayne (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Relationship Banker in a Chase branch to deliver exceptional service, build trusted client relationships, and offer financial solutions. You will guide clients through banking products and technology tools, while ensuring compliance and a strong 이해 of policies.

The role requires strong communication and the ability to work flexible branch hours, including weekends, with a focus on customer satisfaction and relationship growth.

Qualifications

• Provide exceptional client service and hospitality in a banking environment.
• Communicate clearly and consultatively to tailor product recommendations to client needs.
• Demonstrate compliance with banking policies, risk, and regulatory requirements.

Responsibilities

• Greet clients entering the branch and provide attentive, friendly service.
• Engage in consultative dialogue to understand financial needs and present suitable solutions.
• Assist walk-in and scheduled clients in person or by phone to build lasting relationships.
• Promote technology tools like Chase Mobile App, Chase.com, and ATMs to support client banking.
• Learn products and procedures quickly to advise on banking solutions and coordinate with specialists.
• Adhere to all policies, procedures, and regulatory requirements.

Skills

Client service

Communication skills

Regulatory compliance

Risk awareness

Sales experience

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Relationship Banker in a Chase branch to deliver exceptional service, build trusted client relationships, and offer financial solutions. You will guide clients through banking products and technology tools, while ensuring compliance and a strong 이해 of policies.

The role requires strong communication and the ability to work flexible branch hours, including weekends, with a focus on customer satisfaction and relationship growth.