Relationship Banker – Elevate Client Experiences

JPMorganChase; Springboro (OH); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Mental health support

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client service in a branch setting. You will greet clients, manage lobby flow, and use digital tools to meet banking needs while building trusted relationships.

The role emphasizes attentiveness, product knowledge, and teamwork to help clients achieve their financial goals. Your responsibilities include opening accounts, servicing existing relationships, and educating customers on digital channels, with a focus on compliance

Qualifications

• Client service experience or comparable experience.
• Strong interpersonal skills and genuine care for clients.
• Ability to learn products, services and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and assisting with lobby flow.
• Provide account servicing and open new accounts while following policies and regulatory requirements.
• Educate clients on digital tools like Chase Mobile App and Chase.com for everyday banking.
• Build relationships through active listening and recommending solutions.
• Handle branch operations and cash devices in line with bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client service in a branch setting. You will greet clients, manage lobby flow, and use digital tools to meet banking needs while building trusted relationships.

The role emphasizes attentiveness, product knowledge, and teamwork to help clients achieve their financial goals. Your responsibilities include opening accounts, servicing existing relationships, and educating customers on digital channels, with a focus on compliance