Relationship Banker — Client-Focused Banking & Solutions

JPMorgan Chase & Co.; Chesterfield (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to welcome clients in a Chase Branch and provide friendly, attentive service while leveraging digital banking tools. You will guide clients through financial solutions, build relationships, and collaborate with specialists for complex needs.

You will need strong communication skills, a customer-service mindset, and the ability to work flexible hours including weekends/evenings. Prior banking or sales experience is preferred.

Qualifications

• Create memorable experiences for clients.
• Communicate clearly in person and by phone.
• Follow banking policies and regulatory requirements.
• Resolve client issues with attention to detail.
• Assist clients withwalk-ins and scheduled appointments.

Responsibilities

• Put clients first and deliver attentive service.
• Engage in consultative communication to understand needs.
• Assist walk-in and scheduled clients in person and by phone.
• Educate clients on Chase mobile app, Chase.com, and ATMs.
• Learn products and procedures to consult on banking solutions.
• Adhere to policies and regulatoryrequirements.

Skills

Client experience

Communication skills

Regulatory compliance

Sales ability

Customer service

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to welcome clients in a Chase Branch and provide friendly, attentive service while leveraging digital banking tools. You will guide clients through financial solutions, build relationships, and collaborate with specialists for complex needs.

You will need strong communication skills, a customer-service mindset, and the ability to work flexible hours including weekends/evenings. Prior banking or sales experience is preferred.