Relationship Banker: Elevate Client Experience

JPMorgan Chase & Co.; Newark (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. in a Chase Branch seeks an Associate Relationship Banker to welcome clients and provide thoughtful financial solutions using the latest technology.

You will represent the brand with hospitality, build relationships, and tailor recommendations to meet needs. This role requires at least 1 year of sales experience in Retail Banking, strong communication, and the ability to work weekends and some evenings.

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services.
• Ability to create memorable experiences for clients.
• Excellent communication skills in person and over the phone.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed their expectations – deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, and connect them to our team of experts for specialized needs.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Sales experience

Client service

Excellent communication

Risk/compliance awareness

Education

High school diploma

College degree or military equivalent

Tools

Chase Mobile App

NMLS registration

Job description

JPMorgan Chase & Co. in a Chase Branch seeks an Associate Relationship Banker to welcome clients and provide thoughtful financial solutions using the latest technology.

You will represent the brand with hospitality, build relationships, and tailor recommendations to meet needs. This role requires at least 1 year of sales experience in Retail Banking, strong communication, and the ability to work weekends and some evenings.