Relationship Banker: Customer Growth & Service

F.N.B. Corporation; Lexington (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

F.N.B. Corporation in Lexington, NC is seeking a Relationship Banker to support consumer banking transactions, account servicing, and lending.

You will drive sales through customer interactions, referrals, and cross-selling of bank products, while ensuring accurate data entry and adherence to policies. The role requires excellent communication, organizational, and interpersonal skills, with knowledge of banking policies and digital product usage.

Qualifications

• High school diploma or GED
• 0 years of related experience
• Excellent customer service and communication skills
• Knowledge of banking policies and consumer products

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

Skills

Customer service

Communication skills

Organizational skills

Interpersonal skills

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Sales

Banking knowledge

Education

High School or GED

Job description

F.N.B. Corporation in Lexington, NC is seeking a Relationship Banker to support consumer banking transactions, account servicing, and lending.

You will drive sales through customer interactions, referrals, and cross-selling of bank products, while ensuring accurate data entry and adherence to policies. The role requires excellent communication, organizational, and interpersonal skills, with knowledge of banking policies and digital product usage.