Receptionist / Administrator

The Vincit Group; Chattanooga (TN); On-site; USD 28,000 - 34,000; Full time

Job summary

The Vincit Group in Chattanooga, TN is seeking a Receptionist/Administrator to warmly greet visitors, answer calls, and provide exceptional customer service while supporting general office duties in a fast-paced environment. Responsibilities include maintaining a welcoming reception area, routing inquiries, managing mail and couriers, and assisting with planning, coordinating, and ad hoc tasks as needed.

Requires high school diploma and 1 year experience; preferred associate degree and 2-4 years

Qualifications

• High school diploma or GED required.
• Preferred: Associate degree in Business or Accounting or equivalent.
• 1 year of relevant receptionist experience required.
• Strong computer and interpersonal skills; professional demeanor.
• Secretarial certification or licensure is a plus.

Responsibilities

• Greet persons entering establishment, determine purpose of visit, and direct or escort them to destinations.
• Answer and direct phone calls in a polite and friendly manner.
• Keep detailed and accurate records of visitors.
• Maintain reception area, meeting rooms and common areas in a clean and tidy state.
• Provide support and assistance to company functions.
• Sort, distribute, or prepare mail, messages, or courier deliveries.
• Perform general office duties such as ordering supplies and maintaining records.

Skills

Customer service

Reception

Phone etiquette

Record keeping

Office administration

Time management

Education

High School Diploma

Associate Degree in Business or Accounting

Tools

Microsoft Office

Job description

The Receptionist / Administrator is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This oftentimes includes performing ad hoc administrative duties as needed. Planning, coordinating, and other duties as assigned will also be a function of this position.

EDUCATION:

Required: High school diploma or GED; or equivalent combination of education, training, and experience.

Preferred: Associate Degree in Business or Accounting preferred; or equivalent combination of education, training, and experience.

EXPERIENCE:

Required: 1 year of relevant experience

Preferred: 2-4 years of receptionist experience

POSITION REQUIREMENT(S): Specialized Skills/License/Certification

Required: Must have strong computer and interpersonal skills, be an effective communicator, work well under time constraints, and demonstrate a high degree of professionalism.

Preferred: Secretarial certification or licensure is a plus.

CORE COMPETENCIES (Essential Job Functions):

• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Answer and direct phone calls in a polite and friendly manner
• Keep detailed and accurate records of visitor
• Maintain reception area, meeting rooms and all common areas in a clean and tidy manner at all times
• Provide support and assistance to company functions
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries
• Perform general office duties, such as ordering supplies, maintaining records, and performing basic administrative work.
• Completes special projects upon requests, and other duties may be assigned.