Receptionist

McLaren Health Care; Mount Clemens (MI); On-site; USD 31,000 - 42,000; Full time

Job summary

McLaren Health Care in Mount Clemens, MI is seeking a friendly receptionist to greet visitors, answer calls, and support the front office. You will direct visitors, handle mail, and assist with scheduling and basic office tasks.

Candidates should be proficient in Microsoft Office, experienced with office equipment, and possess strong interpersonal and communication skills. This is a full-time, on-site position offering daily responsibilities in a professional setting.

Qualifications

• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (fax machines, printers).
• Interpersonal, organizational, and communication skills.
• Ability to carry out directions, read and write.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Provide basic information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Maintain reception area, inventory, and office supplies.
• Update calendars and schedule meetings.
• Keep records of office expenses and costs.
• Perform general clerical duties including filing and copying.

Skills

Microsoft Office Suite

Office equipment

Interpersonal skills

Reading & writing

Education

High School Diploma or GED

Job description

Position Summary

As the first point of contact, serves visitors by greeting, welcoming, and directing them appropriately. Provides general office support with a variety of clerical activities and related tasks including answering incoming calls, directing calls to appropriate employees, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.

Essential Functions and Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Ensure reception area is tidy and presentable, with all necessary stationery and material.
• Order front office supplies and keep inventory of stock.
• Update calendars and schedule meetings.
• Keep updated records of office expenses and costs.
• Perform other clerical duties such as filing, photocopying, transcribing and faxing.
• Performs other related duties as required and directed.

Lead Essential Functions and Responsibilities

• Assists in quality control and performance improvement activities.
• Contributes to performance feedback, hiring decisions.
• Ensures standards are met (quality, timeliness, customer service, etc.).
• Evaluates and tests new procedures/processes.
• Orients and/or trains new staff.
• Problem solving capabilities.
• Subject matter expert/technical leadership.
• Work flow/distribution of work.
• Assists in assuring compliance with all regulatory and other agency requirements, laws, and statutes pertaining to the operation of the department.

Qualifications

Required

• High School Diploma or GED.

Preferred

• Priorreceptionist or customer-facing e x p e rienc e.

Knowledge, Skills, and Abilities

• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. fax machines and printers).
• I nt e rp e rso n a l, o r g a n i z a t i on a l and c ommunic a tion skills.
• Abili t y to ca r r y out dir e c tions, r e a d a nd w rite.

Additional Information

• Schedule: Full-time
• Requisition ID: 26004344
• Daily Work Times: 7-3, 8-4, 9-5
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No