Receptionist

Cantor Fitzgerald; Midland (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Cantor Fitzgerald is seeking a receptionist to greet visitors, answer calls, and support general office tasks in a professional, courteous manner. Responsibilities include sign-in procedures and scheduling, with escalation of issues when needed.

The role emphasizes organization and customer service in a fast-paced environment. The ideal candidate will have a High School diploma or GED, prior office experience preferred, and strong multitasking and communication skills to maintain an efficient

Qualifications

• High School diploma or General Education Degree (GED) required.
• Previous office experience preferred.
• Good telephone techniques and communication skills.
• Strong ability to handle multiple tasks, such as incoming calls, guests and faxes.
• Must possess ability to act competently in a crisis situation while maintaining a calm and professional manner.
• Ability to be cooperative with other employees to ensure a smooth running, effective office operation.

Responsibilities

• Greet and assist visitors, clients, and employees in a professional and courteous manner.
• Maintain visitor sign-in procedures and issue visitor badges as required.
• Answer incoming phone calls both through desk phones and Switchboard.
• Provide general inquiries and accurate information to individuals and appropriate personnel.
• Assist with data entry, and organizational tasks.
• Schedule training and conference rooms.
• Handle routine issues and inquiries efficiently and professionally.
• Escalate concerns or unusual situations to the appropriate personnel when necessary.
• Ensure reception areas are organized and presentable at all times.
• May perform other duties as assigned.

Skills

Telephone skills

Multi-tasking

Professional communication

Crisis management

Education

High School Diploma or GED

Job description

The receptionist will be responsible for greeting and assisting visitors, clients, and employees in a professional and courteous manner, maintaining visitor sign-in procedures, and answering incoming phone calls both through desk phones and switchboard as well as other administrative support tasks.

• Greet and assist visitors, clients, and employees in a professional and courteous manner.
• Maintain visitor sign-in procedures and issue visitor badges as required.
• Answer incoming phone calls both through desk phones and Switchboard.
• Provide general inquiries and accurate information to individuals and appropriate personnel.
• Assist with data entry, and organizational tasks.
• Schedule training and conference rooms.
• Handle routine issues and inquiries efficiently and professionally.
• Escalate concerns or unusual situations to the appropriate personnel when necessary.
• Ensure reception areas are organized and presentable at all times.
• May perform other duties as assigned.

• High School diploma or General Education Degree (GED) required.
• Previous office experience preferred.
• Good telephone techniques and communication skills.
• Strong ability to handle multiple tasks, such as incoming calls, guests and faxes.
• Must possess ability to act competently in a crisis situation while maintaining a calm and professional manner.
• Ability to be cooperative with other employees to ensure a smooth running, effective office operation.