Receptionist

Newmark Group; Midland (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Newmark Group seeks a professional receptionist in Midland, MI to warmly greet visitors, answer calls, and support daily office operations. You will maintain sign-in protocols, provide information, and coordinate room scheduling while handling data entry and general inquiries with composure.

The role requires strong communication, multitasking, and teamwork to ensure a smooth front-office operation in a dynamic environment.

Qualifications

• Greet visitors, clients and staff in a courteous, professional manner.
• Maintain visitor sign-in procedures and issue visitor badges.
• Answer calls from desk phone and switchboard with accuracy and courtesy.
• Provide general information and direct inquiries to appropriate personnel.

Responsibilities

• Greet visitors and assist clients and employees in a professional manner.
• Maintain sign-in procedures and issue badges as required.
• Answer incoming calls via desk phones and switchboard.
• Provide accurate information and route inquiries appropriately.
• Assist with data entry and other administrative tasks.
• Schedule training sessions and conference rooms.
• Handle routine issues professionally and escalate as needed.
• Keep reception and waiting areas organized and presentable.
• May perform other duties as assigned.

Skills

Telephone etiquette

Multitasking

Crisis management

Interpersonal communication

Education

HS diploma or GED

Job description

The receptionist will be responsible for greeting and assisting visitors, clients, and employees in a professional and courteous manner, maintaining visitor sign-in procedures, and answering incoming phone calls both through desk phones and switchboard as well as other administrative support tasks.

Responsibilities

• Greet and assist visitors, clients, and employees in a professional and courteous manner.
• Maintain visitor sign-in procedures and issue visitor badges as required.
• Answer incoming phone calls both through desk phones and Switchboard.
• Provide general inquiries and accurate information to individuals and appropriate personnel.
• Assist with data entry, and organizational tasks.
• Schedule training and conference rooms.
• Handle routine issues and inquiries efficiently and professionally.
• Escalate concerns or unusual situations to the appropriate personnel when necessary.
• Ensure reception areas are organized and presentable at all times.
• May perform other duties as assigned.

Qualifications

• High School diploma or General Education Degree (GED) required.
• Previous office experience preferred.
• Good telephone techniques and communication skills.
• Strong ability to handle multiple tasks, such as incoming calls, guests and faxes.
• Must possess ability to act competently in a crisis situation while maintaining a calm and professional manner.
• Ability to be cooperative with other employees to ensure a smooth running, effective office operation.