Receptionist

Newmark; Midland (MI); On-site; USD 32,000 - 38,000; Full time

Job summary

Newmark seeks a courteous receptionist to greet visitors and employees, manage sign-in, and answer calls using desk phones and a switchboard. The role supports data entry, scheduling, and general office tasks to keep operations running smoothly.

The ideal candidate has a high school diploma or GED, prior office experience, and strong communication skills. A calm, professional, cooperative approach is essential for handling multiple tasks and crises.

Qualifications

• High School diploma or GED required.
• Previous office experience preferred.
• Good telephone techniques and communication skills.
• Ability to handle multiple tasks (calls, guests, faxes).
• Calm, professional demeanor in crisis situations.
• Cooperative with other employees for smooth operations.

Responsibilities

• Greet and assist visitors, clients, and employees in a professional and courteous manner.
• Maintain visitor sign-in procedures and issue visitor badges as required.
• Answer incoming phone calls both through desk phones and Switchboard.
• Provide general inquiries and accurate information to individuals and appropriate personnel.
• Assist with data entry, and organizational tasks.
• Schedule training and conference rooms.
• Handle routine issues and inquiries efficiently and professionally.
• Escalate concerns or unusual situations to the appropriate personnel when necessary.
• Ensure reception areas are organized and presentable at all times.
• May perform other duties as assigned.

Skills

Telephone techniques

Multitasking

Crisis management

Team cooperation

Customer service

Professional communication

Education

High School diploma or GED

Tools

Switchboard system

Job description

The receptionist will be responsible for greeting and assisting visitors, clients, and employees in a professional and courteous manner, maintaining visitor sign-in procedures, and answering incoming phone calls both through desk phones and switchboard as well as other administrative support tasks.

Responsibilities

• Greet and assist visitors, clients, and employees in a professional and courteous manner.
• Maintain visitor sign-in procedures and issue visitor badges as required.
• Answer incoming phone calls both through desk phones and Switchboard.
• Provide general inquiries and accurate information to individuals and appropriate personnel.
• Assist with data entry, and organizational tasks.
• Schedule training and conference rooms.
• Handle routine issues and inquiries efficiently and professionally.
• Escalate concerns or unusual situations to the appropriate personnel when necessary.
• Ensure reception areas are organized and presentable at all times.
• May perform other duties as assigned.

Qualifications

• High School diploma or General Education Degree (GED) required.
• Previous office experience preferred.
• Good telephone techniques and communication skills.
• Strong ability to handle multiple tasks, such as incoming calls, guests and faxes.
• Must possess ability to act competently in a crisis situation while maintaining a calm and professional manner.
• Ability to be cooperative with other employees to ensure a smooth running, effective office operation.