Receptionist

Douglas Elliman Real Estate; Franklin Square (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

Douglas Elliman Real Estate is seeking an Administrative Assistant to assist management in the smooth operation of office and administrative support services. The role requires excellent problem-solving skills and interpersonal ability to effectively interact with staff, brokers, and clients.

The ideal candidate should have a minimum of 2 years of experience in administrative work and proficiency in Microsoft Word and Outlook. Responsibilities include managing reception tasks and maintaining marketing materials for brokers.

Qualifications

• Minimum 2 years of experience in administrative/reception work.
• Good problem-solver who can work independently.
• Must possess a high level of interpersonal skills.

Responsibilities

• Handle all responsibilities for front receptionist desk.
• Maintain all marketing materials for brokers.
• Maintain neat and orderly professional working environment.
• Assist brokers and customers with listing questions.

Skills

Problem-solving

Customer service

Interpersonal skills

Communication

Tools

Microsoft Word

Outlook

Intranet

Internet

Job description

The Administrative Assistant will assist management with the smooth operation of all office, broker, and administrative support services. The individual will provide brokers with the tools to assist them with their selling, and help increase their productivity for the office and the company.

The Administrative Assistant needs to be good problem-solver and can work well independently. Additionally, the individual must possess a high level of interpersonal skills, provide excellent customer service, and have a wonderful phone personality to effectively interact with staff, brokers, and clients.

Essential Functions

Handles all responsibilities for front receptionist desk

• Answer all incoming calls and transfer them accordingly
• Sorting and delivering of all incoming mail: UPS, USPS, and interoffice
• Calling and tracking messengers for outgoing packages
• Responsible to finalize closing checks to ensure realtor’s commissions
• Communicate with Manager to satisfy office expenses

Maintain all Marketing Materials for Brokers

• Maintain full supply of marketing materials for pitch packages
• Create all pitch packages as requested by brokers

Maintain neat and orderly professional working environment

• Maintain entire front reception area
• Maintain conference room and schedule
• Maintain &\;stock kitchen for full usage
• Drawing up documents, typing board packages and leases, etc., as requested
• Assist brokers and customers with listing questions using LIMO
• Printing of mailing labels at broker’s requests for their mailings
• Add postage on agent’s mailings, as needed

Agent Mailings

• Enter and correct return mailings into MailList program
• Filtering all USPS mail sent to mail center

Qualifications

• Minimum 2 years of experience in administrative / reception work
• Proficient in Microsoft Word, Outlook, Intranet, and Internet