Public Service: Child Support Agent II (Telework Eligible)

State of Georgia; Dallas (GA); On-site; USD 39,000 - 47,000; Full time

Job summary

The State of Georgia is seeking a Child Support Services Agent 2 in Dallas, GA. This role, located within the Department of Human Services, focuses on establishing and enforcing child support obligations while managing client communications and caseloads in a supportive state government environment.

The position offers a comprehensive benefits package, telework opportunities depending on the role, and opportunities for professional growth within the public sector.

Qualifications

• Bachelor's degree from an accredited college or university or
• High school diploma/GED and two years of direct job‑related experience or
• One year of experience at the lower level Child Support Services Agent 1 or equivalent

Responsibilities

• Establishes child support obligations and ensures they are met.
• Communicates with clients via telephone, email, correspondence and direct contact.
• Manages a caseload to ensure obligations are met.
• Performs other professional responsibilities as assigned by supervisor.

Skills

Bachelor's degree or two years of job‑

Two years direct job‑related exp

Strong communication

Caseload management

Education

Bachelor's degree

HS diploma/GED + 2 years exp

Job description

The State of Georgia is seeking a Child Support Services Agent 2 in Dallas, GA. This role, located within the Department of Human Services, focuses on establishing and enforcing child support obligations while managing client communications and caseloads in a supportive state government environment.

The position offers a comprehensive benefits package, telework opportunities depending on the role, and opportunities for professional growth within the public sector.