Remote Child Support Services Agent 2 - Public Service

Georgia; Decatur (GA); Hybrid; USD 39,000 - 47,000; Full time

Benefits offered by this job

13 paid holidays

Retirement plan (401k/457)

Telework opportunities

Job summary

State of Georgia's Department of Human Services in Decatur, GA is seeking a Child Support Services Agent 2 to enforce and manage child support obligations for non-custodial parents. You will handle casework, communicate with clients, and coordinate with legal and public entities to ensure timely support payments.

The role offers a comprehensive benefits package and potential telework options depending on the position.

Qualifications

• Bachelor's degree from an accredited college or university.
• High school diploma/GED and two years of direct job-related experience.
• One year of experience at the lower-level Child Support Services Agent 1 (SST060) or position equivalent.

Responsibilities

• Establishes child support obligations and ensures that such obligations are met.
• Communicates with clients via telephone, email, correspondence and direct contact to ensure that support obligations are met.
• Manages a caseload to ensure that child support obligations are met.
• Performs other professional responsibilities as assigned by supervisor.

Education

Bachelor's degree from an accredited college or university

High school diploma/GED

Two years of direct job-related experience

One year of experience at the lower-level Child Support Services Agent 1 (SST060)

Job description

State of Georgia's Department of Human Services in Decatur, GA is seeking a Child Support Services Agent 2 to enforce and manage child support obligations for non-custodial parents. You will handle casework, communicate with clients, and coordinate with legal and public entities to ensure timely support payments.

The role offers a comprehensive benefits package and potential telework options depending on the position.