Valdosta Child Support Agent 2 — Public Service Impact

State of Georgia; Valdosta (GA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

401(k) plan

457 plan

13 paid holidays

Vacation & sick leave

Medical insurance

Dental insurance

Vision insurance

Life insurance

Employee discounts

Telework opportunities

Job summary

State of Georgia, Department of Human Services, is seeking a Child Support Services Agent 2 for the Valdosta, GA location. The role involves establishing and enforcing child support obligations, communicating with clients, and managing a caseload under supervision.

The position offers a strong benefits package, telework opportunities depending on the role, and opportunities to contribute to Georgia's families and children.

Qualifications

• High school diploma/GED and two (2) years of direct job-related experience.
• One (1) year of experience at the lower-level Child Support Services Agent 1 (SST060) or position equivalent.

Responsibilities

• Establishes child support obligations and ensures that such obligations are met.
• Communicates with clients and other constituents via telephone, email, correspondence and direct contact to ensure that support obligations are met.
• Manages a caseload to ensure that child support obligations are met.
• Performs other professional responsibilities as assigned by supervisor.

Skills

Customer service

Communication

Education

High school diploma/GED

Job description

State of Georgia, Department of Human Services, is seeking a Child Support Services Agent 2 for the Valdosta, GA location. The role involves establishing and enforcing child support obligations, communicating with clients, and managing a caseload under supervision.

The position offers a strong benefits package, telework opportunities depending on the role, and opportunities to contribute to Georgia's families and children.