Child Support Services Agent 2 - Impact Families (Remote)

Georgia Power Company; Elberton (GA); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Training opportunities

Retirement plans (401(k) / 457)

13 paid holidays

Vacation & sick leave

Medical insurance

Dental insurance

Vision insurance

Long/short-term care

Life insurance

Employee discount programs

Telework options

Job summary

Georgia Department of Human Services in Valdosta, GA is seeking a Child Support Services Agent 2 to join the DCSS. The role reports to the Child Support Services Agent Supervisor and focuses on establishing and enforcing support obligations while coordinating with legal and public organizations.

The position offers a strong benefits package and telework opportunities depending upon the position(s). Start date is contingent on onboarding and background checks.

Qualifications

• High school diploma/GED and two (2) years of direct job-related experience.
• Or one (1) year of experience at the lower-level Child Support Services Agent 1 (SST060) or position equivalent.

Responsibilities

• Establishes child support obligations and ensures that such obligations are met.
• Communicates with clients and other constituents via telephone, email, correspondence and direct contact to ensure that support obligations are met.
• Manages a caseload to ensure that child support obligations are met.
• Performs other professional responsibilities as assigned by supervisor.

Skills

Communication skills

Customer service

Education

High school diploma/GED

Job description

Georgia Department of Human Services in Valdosta, GA is seeking a Child Support Services Agent 2 to join the DCSS. The role reports to the Child Support Services Agent Supervisor and focuses on establishing and enforcing support obligations while coordinating with legal and public organizations.

The position offers a strong benefits package and telework opportunities depending upon the position(s). Start date is contingent on onboarding and background checks.