Remote Child Support Agent 2 — Help Families Thrive

Georgia Department of Revenue; Valdosta (GA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Telework opportunities

Job summary

Department of Human Services in Georgia seeks a Child Support Services Agent 2 to establish and enforce child support obligations, and to coordinate with legal and public entities. The role reports to a supervisor and is located in Valdosta, GA (Lowndes County).

The position offers comprehensive benefits, potential telework opportunities depending on duties, and requires a high school diploma or GED with related experience.

Qualifications

• High school diploma/GED required; two years of direct job-related experience preferred.
• One year of experience at the lower-level Child Support Services Agent 1 (SST060) or equivalent

Responsibilities

• Establishes child support obligations and ensures obligations are met.
• Communicates with clients via telephone, email, correspondence and direct contact to ensure obligations are met.
• Manages a caseload to ensure child support obligations are met.
• Performs other professional responsibilities as assigned by supervisor.

Skills

Communication skills

Caseload management

Customer service

Education

High school diploma/GED

Job description

Department of Human Services in Georgia seeks a Child Support Services Agent 2 to establish and enforce child support obligations, and to coordinate with legal and public entities. The role reports to a supervisor and is located in Valdosta, GA (Lowndes County).

The position offers comprehensive benefits, potential telework opportunities depending on duties, and requires a high school diploma or GED with related experience.