Public Service: Child Support Agent I

State of Georgia; Gainesville (GA); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Telework opportunities

Job summary

State of Georgia is hiring a Child Support Services Agent 1 in Gainesville, GA. The role supports the Department of Human Services to establish and enforce child support obligations and coordinates with courts and public agencies. It offers a robust benefits package and telework opportunities depending on the position.

Under supervision, you’ll manage casework, communicate with clients, and help ensure timely support payments while supporting Georgia families and children’s well-being.

Qualifications

• Minimum: High school diploma/GED and one year of direct job-related experience.

Responsibilities

• Registers child support applications, validate locations and establish paternity.
• Coordinates child support activities with legal, judicial and public organizations.
• Establishes child support obligations and ensures that such obligations are met.
• Communicate with clients and other constituents via telephone, email correspondence and direct contact to ensure that support obligations are met.
• Manages a caseload to ensure that child support cases follow the Same Day Service Standard of Operating Procedure.
• Performs other professional responsibilities as assigned.

Education

High school diploma / GED and 1 year direct job-related experience

Job description

State of Georgia is hiring a Child Support Services Agent 1 in Gainesville, GA. The role supports the Department of Human Services to establish and enforce child support obligations and coordinates with courts and public agencies. It offers a robust benefits package and telework opportunities depending on the position.

Under supervision, you’ll manage casework, communicate with clients, and help ensure timely support payments while supporting Georgia families and children’s well-being.