Project Coordinator I — Lab Operations Impact

Pace® Analytical Services; City of Albany (NY); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

401K plan

Life insurance

Disability insurance

Paid time off

HSA

Wellness program

Tuition reimbursement

Employee Assistance

Descripción de la vacante

Pace Analytical Services is seeking an administrative support professional to assist project management and sample receiving while delivering excellent customer service to clients. The role encompasses processing standard PM forms, coordinating resources, and supporting invoicing and client communications.

You will work with project teams, help manage timelines and budgets, and ensure adherence to policies and procedures in a lab and office setting.

Formación

• Strong communication skills and professional writing.
• Understanding of project management policies and practices.
• Experience interpreting and applying procedures and rules.
• Ability to coordinate client interactions and internal resources.
• Familiarity with basic budgeting, timelines and reporting.

Responsabilidades

• Overseeing or reviewing project management forms, documents and databases.
• Interprets and advises staff and leadership on policies and practices for standard operations.
• Conducts research, provides feedback and resolves staff questions; coordinates client feedback.
• Supports client contact projects: check-in of samples, monitor analysis status, respond to inquiries, invoicing.
• Directs client calls to the appropriate project manager for follow-up.
• Assists in developing cross-functional project objectives, budgets, timelines and materials.
• Interprets and applies department policies and regulations; seeks guidance as needed.
• Contributes to department efficiency by offering ideas and participating in teams.
• Promotes Pace Analytical mission by courteous interactions with customers and staff.

Conocimientos

Communication

Project management

Customer service

Teamwork

Policies & procedures

Computer proficiency

Descripción del empleo

Pace Analytical Services is seeking an administrative support professional to assist project management and sample receiving while delivering excellent customer service to clients. The role encompasses processing standard PM forms, coordinating resources, and supporting invoicing and client communications.

You will work with project teams, help manage timelines and budgets, and ensure adherence to policies and procedures in a lab and office setting.