Client Project Liaison & Admin Specialist

7H6 Pace Analytical Services, LLC; Ormond Beach (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K retirement plan

Paid time off (PTO)

Life insurance

Wellness program

Job summary

Pace Analytical Services, LLC is seeking an Administrative Support specialist to assist the Project Management Team by acting as a liaison between project management and sample receiving/log-in, ensuring timely intake and handling of client work.

The role involves processing project forms, guiding client needs, routing calls, scheduling bottle orders, and updating dashboards to support efficient project delivery. Strong customer service and organizational skills are essential.

Qualifications

• Bachelor's degree in business administration, chemistry, biology, or related field plus 1 year of customer service experience, or equivalent
• Knowledge of customer service principles, best practices, and standards
• Proficiency with computer applications and systems relevant to administrative work

Responsibilities

• Oversees, reviews, completes, and processes project management documents and data
• Liaises with clients to identify project needs and coordinates with Pace team for project setup
• Directs client calls and routes requests to the appropriate project manager
• Schedules and logs bottle orders in the container order system per client sample needs
• Reviews login dashboard and updates information and confirmations as needed
• Contributes to developing project management objectives, including budgets, timelines, and resources
• Interprets department policies and supports compliance with laws and regulations

Skills

Customer Service

Communication

Relationship-building

Teamwork

Education

Bachelor's degree in business administration, chemistry, biology, or a closely related field

Tools

Computer applications

Job description

Pace Analytical Services, LLC is seeking an Administrative Support specialist to assist the Project Management Team by acting as a liaison between project management and sample receiving/log-in, ensuring timely intake and handling of client work.

The role involves processing project forms, guiding client needs, routing calls, scheduling bottle orders, and updating dashboards to support efficient project delivery. Strong customer service and organizational skills are essential.